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Guest Information and Additional Fees

Some useful information about additional services is listed below.

Here you can also find some information and the charges that we may have to regrettably charge due to damage/smoking or other damage.

If you would like to arrange any of the following services please do not hesitate to contact a member of our friendly customer service team at or call on 07717641717.

Smoking fee


Mid Stay Housekeeping service (on guests ‘request)

£15.00 per day (discount for long stays available)


Additional fee dependant on damage (minimum £100.00 or deposit retained)

Failure to pay any additional charge within 14 days

£50.00 Administration fee

Cancellation fee

The full rental amount if cancelled within a set number of  days of check-in (See Rental Agreement that was sent with original Confirmation)

Lost key

£100.00 + the cost of replacing the key or deposit retained

Maintenance call out fee (Due to guest misuse)

Additional charge relevant to the type of call out

Late Check-out (Subject to availability)


Early check-in (Subject to availability)


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